How we create your itinerary
Every one of our team has a huge passion for travel and spend at least six weeks each year visiting our lodges, meeting new managers and guides, ensuring our high standards are met and maintained.
Unlike other tour operators, we do not charge you a premium for our services and as such, our prices are often better than booking direct because we can negotiate deals with our long standing relationships.
Our operations team are on call 24 hours a day to support you while you are travelling and to ensure that if something does go wrong, you are never left in the lurch. We are here to help so you can relax throughout your holiday.
We do not have any 'off the shelf itineraries'. Instead, we begin your booking with a blank piece of paper, to ensure that we only propose lodges that will fit your specific requirements and guides who will suit your personality.
We are proud of our unrivalled network of guides on the ground who will turn your trips from a memorable one into a spectacular experience.
Every single lodge that we propose to you has been recently visited by one of our team and meets the high standards that we set. Surprisingly, this is a rarity within the industry.
We are a certified member of the Travel Trust Association (Q1588a), guaranteeing you 100% financial protection for every aspect of your trip.
We have a team dedicated to producing safety intelligence in every country that we represent as a destination, so that you can travel with total peace of mind.