Contact Us

Contact Us

Whether it's to book a holiday, request a brochure or just to have a chat about travel, there are so many ways of contacting us and we are available 24 hours a day...

Call Us:

Our main office is in Chelsea, London. We also have satellite offices in Gloucestershire and Suffolk. All of our UK offices use the same telephone number: +44 203 137 1247

Call us 24hr a day including weekends from whichever country you are calling from.

Email Us:

If you would prefer to email us, please use and one of our team will respond to you within 6 hours, whatever time of the day or night.

Visit Us:

Why not drop into our office, meet the team and discuss your enquiry in person. True Luxury Travel's main office address is: 208 Fulham Road, London, SW10 9PJ

Opening Times:
Monday - Friday
8.30am - 6.00pm

Please do ring in advance to make an appointment so we can prepare for your arrival!

We look forward to hearing from you...

Our philosophy

Actual Expert Knowledge

Every one of our team has a huge passion for travel and spend at least six weeks each year visiting our lodges, meeting new managers and guides, ensuring our high standards are met and maintained.

Transparent Pricing

Unlike other tour operators, we do not charge you a premium for our services and as such, our prices are often better than booking direct because we can negotiate deals with our long standing relationships.

TOTAL Support

Our operations team are on call 24 hours a day to support you while you are travelling and to ensure that if something does go wrong, you are never left in the lurch. We are here to help so you can relax throughout your holiday. 

Blank Paper Bespoke

We do not have any 'off the shelf itineraries'. Instead, we begin your booking with a blank piece of paper, to ensure that we only propose lodges that will fit your specific requirements and guides who will suit your personality.

Unrivalled Guide Network

We are proud of our unrivalled network of guides on the ground who will turn your trips from a memorable one into a spectacular experience.

Hand Picked Lodges

Every single lodge that we propose to you has been recently visited by one of our team and meets the high standards that we set. Surprisingly, this is a rarity within the industry.

100% Financial Protection

We are a certified member of the Travel Trust Association (Q1588a), guaranteeing you 100% financial protection for every aspect of your trip.

Safety First

We have a team dedicated to producing safety intelligence in every country that we represent as a destination, so that you can travel with total peace of mind.

Make an enquiry

Enquire Now

Contact us for your truly bespoke itinerary

What happens next?

One of our experts will reply to you within 12 hours.
We will customise your requirements with the help of our true expert knowledge.
We will create the best experience possible at a truly transparent price.
100% Financial Protection
Innovation Awards

Our Destinations

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